1. Who We Are

Wiseass Goods operates the website wiseassgoods.com and sells print-on-demand apparel, accessories, gifts, and related products.

When this policy uses the terms “Wiseass Goods,” “we,” “us,” or “our,” it refers to the operator of wiseassgoods.com.

2. Information We Collect

We may collect information that you provide directly, information collected automatically when you use our website, and information received from service providers.

Information You Provide

• Your name.
• Billing and shipping addresses.
• Email address and telephone number.
• Account login information.
• Products, sizes, colors, and designs ordered.
• Order numbers and purchase history.
• Messages sent through our contact or support forms.
• Product reviews, blog comments, or other content you submit.
• Email marketing preferences.
• Information supplied when requesting a refund, replacement, or customer-service assistance.

Information Collected Automatically

• Internet Protocol address.
• Browser, device, and operating-system information.
• Pages viewed and links clicked.
• Date, time, and length of visits.
• Referring website or advertising source.
• Shopping-cart and checkout activity.
• Approximate location derived from an IP address.
• Cookie identifiers and advertising identifiers.
• Information about how visitors interact with our website, products, emails, and advertisements.

Payment Information

Payments may be processed through Stripe, PayPal, or another payment processor displayed during checkout.

Payment credentials are generally submitted directly to the selected payment processor. Wiseass Goods receives limited transaction information needed to confirm payment, complete orders, issue refunds, prevent fraud, and provide customer support.

3. How We Use Information

We may use personal information to:

• Process and fulfill purchases.
• Create and manage customer accounts.
• Confirm payments and send order updates.
• Arrange production, shipping, delivery, and tracking.
• Provide customer service.
• Handle damaged, defective, missing, or incorrect items.
• Process approved refunds or replacements.
• Prevent fraud, misuse, chargebacks, and security threats.
• Maintain and improve the website and store.
• Measure traffic, sales, and advertising performance.
• Personalize products, content, and advertising.
• Send marketing emails when permitted.
• Comply with tax, accounting, legal, and regulatory obligations.
• Establish, exercise, or defend legal claims.

4. WooCommerce and WordPress

Our store is operated using WordPress and WooCommerce. These systems help us display products, maintain customer accounts, manage shopping carts, process orders, and operate store features.

Information stored through WooCommerce may include customer names, contact details, account information, billing and shipping addresses, order details, payment status, and customer notes.

5. Printify and Order Fulfillment

Wiseass Goods uses Printify and participating print providers to produce and fulfill print-on-demand products.

To fulfill an order, we may provide Printify, its print providers, and shipping carriers with information such as:

• Your name.
• Your shipping address.
• Your telephone number or email address when required.
• The products, sizes, colors, and quantities ordered.
• Order and shipping information.

This information is used to produce, package, ship, track, and support your order.

You may review Printify’s Privacy Policy for additional information about its privacy practices.

6. Payment Processors

We may use Stripe and PayPal to process payments, confirm transactions, prevent fraud, handle disputes, and issue refunds.

Stripe and PayPal process information according to their own terms and privacy policies.

• Stripe Privacy Policy
• PayPal Privacy Statement

7. Cookies and Similar Technologies

Wiseass Goods and its service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

• Keep products in your shopping cart.
• Remember account and website preferences.
• Maintain website security.
• Understand how visitors use the website.
• Measure purchases and advertising results.
• Prevent repeated or irrelevant advertising.
• Deliver personalized or interest-based advertisements.

Some cookies are necessary for the website and checkout to work. Other cookies, including analytics and advertising cookies, may be optional depending on your location.

Where required, nonessential cookies will be used only after you provide consent through our cookie-preference tool.

You may also control cookies through your browser settings. Blocking certain cookies may cause parts of the website, cart, or checkout to stop working properly. Because apparently even cookies need job security.

8. Google Analytics and Google Ads

We may use Google Analytics to understand website traffic, visitor behavior, product performance, and purchases.

We may also use Google Ads to measure advertising performance, create advertising audiences, and display advertisements to people who have previously visited our website.

Depending on our settings and your consent choices, Google may receive information such as browser and device details, cookie identifiers, website activity, approximate location, advertising interactions, and purchase or conversion events.

You may review Google’s Privacy Policy and manage Google advertising preferences through Google’s privacy and advertising controls.

9. Meta Pixel and Meta Advertising

We may use the Meta Pixel and related Meta advertising tools to measure activity on our website, understand advertising performance, create advertising audiences, and display advertisements on Facebook, Instagram, and other Meta services.

Depending on our settings and your consent choices, Meta may receive information about your browser, device, website activity, products viewed, shopping-cart activity, purchases, and advertising interactions.

You may review Meta’s Privacy Policy and manage advertising preferences through your Meta account.

10. Email Marketing

If you subscribe to Wiseass Goods marketing emails, we may collect your name, email address, signup source, consent record, and information about how you interact with our messages.

We may use an email-marketing provider to store subscriber information, send messages, and measure email activity.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Unsubscribing from marketing does not stop necessary transactional emails relating to purchases, payments, shipping, account security, refunds, or customer-service requests.

11. When We Share Information

We may share personal information with:

• Website-hosting and technical-service providers.
• WordPress and WooCommerce service providers.
• Printify and participating print providers.
• Shipping carriers and delivery providers.
• Stripe, PayPal, and other payment processors.
• Fraud-prevention and website-security providers.
• Google Analytics, Google Ads, and related Google services.
• Meta Pixel and related Meta advertising services.
• Our email-marketing provider.
• Accounting, tax, insurance, and professional advisers.
• Government agencies or law enforcement when legally required.
• A buyer, successor, or adviser involved in a merger, sale, reorganization, financing, or transfer of the business.

We share only the information reasonably necessary for the relevant service or purpose.

13. How Long We Keep Information

We retain personal information for as long as reasonably necessary to provide the website and store, fulfill orders, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

Different categories of information may be kept for different periods. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

14. Your Privacy Rights

Depending on where you live, you may have the right to request:

• Confirmation of whether we process your personal information.
• Access to personal information held about you.
• Correction of inaccurate personal information.
• Deletion of certain personal information.
• A portable copy of certain information.
• Restriction of or objection to certain processing.
• Withdrawal of consent where processing is based on consent.
• An opt-out from certain sales, sharing, profiling, or targeted advertising.
• Appeal of a denied privacy request where applicable.

To make a privacy request, email hello@wiseassgoods.com with the subject line Privacy Request.

We may need to verify your identity before completing a request. We may also retain information when permitted or required by law, including records needed for taxes, fraud prevention, disputes, security, and completed transactions.

An authorized agent may submit a request where permitted by applicable law. We may request proof of the agent’s authority and verification of the consumer’s identity.

15. Blog Comments and Reviews

If blog comments or product reviews are enabled, information you submit may be displayed publicly with the name or username you provide.

Do not include private, financial, medical, or otherwise sensitive information in a public review or comment.

We may collect technical information such as an IP address and browser details to reduce spam, fraud, and abuse.

16. International Data Processing

Wiseass Goods and its service providers may process information in the United States and other countries.

Those countries may have privacy laws that differ from the laws in your location. Where required, appropriate safeguards may be used for international transfers.

17. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No website, storage system, or internet transmission can be guaranteed to be completely secure. You are responsible for keeping your account password confidential and for notifying us if you suspect unauthorized account activity.

18. Children’s Privacy

Wiseass Goods is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact hello@wiseassgoods.com so the information can be reviewed and, where appropriate, deleted.

19. Third-Party Websites

Our website may contain links to websites or services operated by other companies.

Wiseass Goods is not responsible for the privacy, security, content, or practices of third-party websites. Review their policies before providing personal information.

20. Changes to This Policy

We may update this Privacy Policy when our website, services, providers, or legal obligations change.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or by email when appropriate.